Privacy Policy

The website is owned by and administered by LoCost Medical Supply, LLC, through its corporate offices located in Duluth, Georgia.  LoCost Medical Supply maintains strict policies and security measures to protect your personal and financial information. Our Privacy Policy applies to all users of this website.  When you use our online site, you consent to our use of your information in accordance with the terms of this online privacy policy.

What information do we collect?

LoCost Medical Supply collects personal information from customers who use our online store or who register with our site.  This information may include addresses, telephone numbers, and credit card information.  For items that require a prescription, certain prescription and doctor information may be collected.  This same information may be collected from customers who place their orders over the phone. We use cookies to improve our service and enhance your shopping experience.

How LoCost Medical Supply Uses the Information you Provide?

We use your information to register you with our site, to process your orders, and for administrative purposes directly relating to your order.  When you place an order online or over the phone, we use your address to ship your product and if you use a credit card for the purchase, to verify the billing address of your credit card.  We use your e-mail address to send you a package tracking number so that you can keep up with the progress of getting your package to your door.  For orders placed online, via email or over the phone, we do not capture nor store your credit card information.

Does LoCost Medical Supply Share your Information?

LoCost Medical Supply does not rent, sell, lease, nor otherwise disclose any information about any customer to any other party except that information that may need to be disclosed to a delivery service like FedEx or UPS to get your package delivered to you or information that may be disclosed to a wholesaler or manufacturer that may dropship a product on your order.  This information would only include name and ship-to address.  For drop-ships, the product number and quantity would also be included.  We never disclose financial nor health information to any third party.


LoCost Medical Supply uses the most up-to-date encryption technology for all pages and areas of our website that require you to provide payment information.  These areas include all online forms, checkout pages for ordering, and your account pages.  We are committed to providing you with complete protection from unauthorized use of any information you enter on our site.
Our website platform maintains the highest level of PCI compliance-Level 1-and maintains the most strict level of online payment security available online.

Browser Cookies

A browser cookie is a small piece of data sent from our website to your web browser for the purpose of making the site more user-friendly.  An example is when you create an account, the cookie can remember your password if your want it to.  A cookie can also hold items in your shopping cart until a later time if you cannot complete you shopping in one visit.  The cookie can hold the shopping cart open for 30 days.

Contact Us with Questions

If you have any questions or comments about our Privacy Policy, please send us an e-mail at [email protected]