Terms and Conditions

In effect for purchases made after December 1, 2011.

Legal Disclaimer

Seller hereby expressly disclaims all warranties either expressed or implied. Seller further disclaims merchantability or fitness of any product for any particular purpose or use. Any manufacturer's warranty is in no way affected by this disclaimer. Title to goods herein purchased is retained by seller until goods are paid for in U.S. dollars and after goods are paid for in U.S. dollars, title shall pass to the purchaser.

LoCost Medical Supply is not a Medicare Provider and does not have a Medicare Provider Number.  Medicare will not pay for any medical equipment and/or supplies that you purchase from us.  You are personally and fully responsible for payment.

Intermittent Catheters and Foley Catheters

All intermittent catheters and foley catheters require a prescription. Purchasing these items requires that you certify that you are using them on the advice or instructions of a physician or other healthcare professional qualified to prescribe catheters.  Copies of written prescriptions can be faxed to 1-678-584-2248 or call Customer Service at 1-888-679-1145 for instructions.

Order Processing

In order to get your order delivered to you promptly, we attempt to process all online orders immediately. If you find that you need to change an order, please call customer service as soon as possible. We will make every effort to get your order changed. Customer Service Call Center is available to you from 8am - 5:30pm EST, Monday through Friday  to assist if you need to make any changes to a previously placed order.

All defective products will be accepted by LoCost Medical Supply for credit, exchange or repair within 30 days from the invoice date. After 30 days, the manufacturer's warranty applies. Non-defective products may be returned for credit or exchange at any time prior to 30 days.

RMA approvals may only be issued for original quantities that are in the manufacturers' packaging; no partial credits will be issued for opened and partially used products when purchases are for items only available for sale in box, pack, or case quantity.

LoCost Medical Supply reserves the right to make adjustments to products and prices when such adjustments are due to errors, typographical errors, product discontinuation, market conditions, and any other condition where LoCost Medical Supply's ability to deliver quality products as a fair price may become at risk. Price changes may occur at any time without notice.

Product images may not exactly represent the actual product you receive. Packaging designs and revisions may occur without notice.

LoCost Medical Supply shipping rates do not apply to areas outside the continental US.